1) Enter "Epoch" in the search field of your email account to find the receipt for your purchase.
2) Visit our website and enter your credentials to search for the purchase, or, contact customer service via chat, phone, or email. Here's the link: https://epoch.com/billing_support/contact
If you cannot find the purchase, your card number may have been compromised and you should consider canceling your card. Hopefully, your card has not been compromised and you can find your purchase.
Two recommendations:
1) Enter "Epoch" in the search field of your email account to find the receipt for your purchase.
2) Visit our website and enter your credentials to search for the purchase, or, contact customer service via chat, phone, or email. Here's the link: https://epoch.com/billing_support/contact
If you cannot find the purchase, your card number may have been compromised and you should consider canceling your card. Hopefully, your card has not been compromised and you can find your purchase.