Dianne S.

Guaranteed delivery by Halloween, what a joke! My grandson went without a costume because of multiple lies by the Hong Kong office. The order was shipped to Santa Maria CA instead of Manhattan KS and signed for by a A. Gonzales. I contaceted Allanimecosplay immediately. Alice replied that they would ship another very fast, by express courier, and would be received in 2 days. Tracking number was bogus - didn't exist. Costume never arrived. All e-mails were blocked. Questions asked on Facebook page were blocked! Over $200 and no costume.
I believe the product to be great but don't order through the company in Hong Kong. I had a chance to buy the same on E-Bay for less $ and free express shipping. My grandson would have had a costume! I trusted this company. They let me down. They let my grandson down. The whole experience has been a nightmare. Never an apologie - nothing but lies.