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Dianne R.

Newcastle, Australia

Contributor Level

Total Points
80

1 Review by Dianne

  • White Fox

4/4/24

I ordered item on web tonight and 1 on app
To me it seems you can only use store credit on web which I tried to do but got told " error- try again" which I did but just kept getting error.
Seems that you can some offers on web but not on app and Visa versa
Got to checkout and did not ask which payment but got "order confirmed" only to find that both amounts were deducted from my bank account which I have never supplied.always use PayPal or afterpay
What's the go?

Tip for consumers:
Read all of their policies.
You can't even exchange for different size, get store credit but you still have to pay for return slip.
I purchased sweatpants and hoodie on sale, had to return them for smaller size then had to re purchase in required size and pay full price.

Products used:
lounge wear and bag

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