Dianne H.

I purchased an item in the auction that ended on April 20,2022. The pickup date was April 21 - and by that time, some people I volunteer with were testing positive for COVID, so I had to self-isolate. I never tested positive, but I felt pretty sick through much of May. During May, I registered for another Bid2Buy auction and put in my notes to the auctioneer that if I were a successful bidder, I would like to pick up my item from the earlier auction at the same time. I received no response, so I stopped bidding.

Fast forward to another auction ending June 8. I e-mailed Buck to arrange pickup of my earlier item, in addition to any items I won in this auction. He told me he didn't have it - that I should have picked it up earlier. Out of curiosity, I browsed through the listings in his forthcoming auction - and was surprised to find my item listed!

I wrote to him again, pointed out that he did, in fact, have my item, and that I wanted to pick it up this week when I picked up the items that it looked certain I would win. I was the leading bidder on both of them.

The next time I checked, I found that my bids on those two items had been "Declined". When the auction closed, the winning bids on both items were little more than half of my maximum bids.

So, Buck did me out of my earlier purchase, and he shortchanged two additional auction clients. Great service.

This is the only auction company I've had a problem with in 3 years of online auctions.