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I received several calls from a representative asking to speak with my husband as he is the owner name on file. I asked several times what they were calling in reference to and was lied to every time. I was continually told they had questions regarding tree service, his abilities to provide certain services and scheduling availability. I told them I could answer all of those questions and he still refused to talk to me. Finally I straight out asked "Are you calling from an advertising agency?" He still did not want to answer my questions. Lying to the office manager/owner to make your way to the owner is NOT the proper way to conduct business. Why would we want to deal with a company who lies from the very first phone call? With the amount of calls I take daily, he could have stopped wasting my time and his by being honest. It is a disgusting tactic to use to obtain customers. I will be letting everyone I know who owns businesses NOT to deal with this dishonest company.
Dianna T.'s review of Yodle earned 4 Very Helpful votes
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Calls to not a human no resolution Transcript goes Ekta. 13:05:27: Good afternoon, Malcolm. I...
Dear Dianna,
This is absolutely not what the experience that we are trying to give potential customers, and I sincerely apologize you had to go through it. I'd like to investigate further and see if I can prevent this going forward, would you be willing to send me some details such as your phone number you were contacted at via private message?
-Mike