I have a memorial sign for the grooms father who passed away, and a welcome sign that are STILL in production. I placed the order and paid extra for expedited shipping just so I could get my stuff before my wedding on 8/12. I am a really patient nice person but hearing all these other reviews, it looks like I am not going to get my stuff. I seriously want to cry right now.
Hello Dianna,
I truly apologize that we were unable to get your order out to you on time. This is not the type of customer service we want to be know for, and for that I am sincerely sorry. I understand you already spoke to a customer service representative. I will be personally following up with you as well to see if I can be of any further assistance.
Thank you,
Christine