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Diane W.

  • 1 Review
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Experience: Health

Member since November 2020

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1 Review by Diane

11/30/20
Verified purchase
I have no idea how to get my prescription to you. In your instructions, you said that I would be given a number to fax it to. How does this work?
rayas5
James S. – GlassesUSA Rep
Hi Diane,

The process of sending us your prescription is quite simple and we have sent you instructions.

Generally, there are a few different ways that you can send us a copy of your prescription:

You can email it to us at prescription@glassesusa.com. Just take a picture of your prescription using a smartphone and attach it to your email. When you email us the prescription, please make sure to include your order number in the subject field.

You can fax a copy of your prescription to 1-888-250-6925. When faxing us your prescription, please make sure to include your order number on the fax.

You can upload your prescription through the "Help" tab on GlassesUSA.com homepage by clicking on the following link (Please make sure to include your order number in the appropriate field when uploading the prescription):
https://www.glassesusa.com/contacts#status=1

For more details, check out this video:

https://www.youtube.com/watch?v=Y5qfIr3aKN4

If you have any questions, feel free to contact us. We’re here for you 24/7, at 1-844-244-1186.

Enjoy your new glasses.

Yours truly,
GlassesUSA

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