Diane V.

I purchased several items for a kitchen remodel in March anticipating starting the kitchen immediately. Well, the contractor ran into significant delays and started the remodel in June/July. When they finally opened the items I purchased from Houzz, the range hood was damaged (dented, yet box was in good shape, so it was PACKED and SENT damaged), and the faucet leaked. Of course I was outside of their one month to return an item. I went through months of contesting directly with Houzz and through my credit card company, to no avail. If you even think for a minute you may have any problems with installation causing delays, DO NOT ORDER FROM THIS COMPANY. Awful to work with. Avoid at all costs.