Diane S.

I ordered a comforter which I thought would be navy but was more purple. Returned it and noticed that I never got a refund. I live chatted with them and they said it was put through a week before. I said it doesn't take a week to get credit. Then it was "wait a minute, it never went through". So I asked what happened and she said that sometimes the system doesn't put the refund through and they wait for the customer to call to put the credit through. What? Unbelievable. I won't do business with them anymore. How many people haven't gotten a refund because they didn't check? If they did their accounting right they would notice but apparently this must be a way to make extra money.