Diane P.

I just wrote a review on this site... where did it go... are you not going to post?. Justfly is not I say not reputable... if I could give ZERO stars I would... made reservations. Tried to change flight home as I realized I hit the wrong trip. Called them within 15 minutes. Was told there would be a fee of 200.00 per person... gee... so I complained. Had someone call when we were not home. Next morning I sent 4 emails. Not including the FB private messaging which were like 10... also tried to call 3 times but to no avail. Their voice message said I needed and access code... and at the 24 hour witching hour of cancellations or changes I get a call from Justfly saying I was past the 24 hour window... really?. I asked why she was calling at this time. Not earlier as I kept requesting in my emails and on FB messenger... she said she just got in. She does not work 24.7... really?. Is that my fault... not... also did not believe me when I said I tried to call... said there must be something wrong with MY phone... really. Good luck if you ever use them... go directly to the Airlines...