DIANE M.

I ordered 2 extra large shirts for my dog based on their convenient sizing chart. One was clearly the correct size as described the other was considerably smaller. I called cust serv. And said I ordered xtra lg and rec'd a sm. I was told to take a pic of size on shirt and sent to supervisor. Thought unusual but took pic which had no size on it but put measuring tape across shirt showing the much smaller measurement of approx sm. To med fit. Never heard back from this company. I feel I was being patronized as they new their products had no sizes on them and this was their way to tell me... prove it was a size small. I ordered based on size chart. I am livid with the lack of respect or care given to customers.
Great products, speedy shipping and disgusting customer service. I will donate the size small shirt to an animal shelter and never order from Baxter Boo again. Order #*******