Diane B.

Bluefly's service is fine unless you want to return. There is NO CUSTOMER SERVICE NUMBER. You must email. Eventually, with persistence, you will hear from another party who will contact Bluefly on your behalf. The charge is $25.00 for the service. There is NO other way to make a return. I finally, and begrudgingly, paid the money. Eventually, I was sent an email telling me to return the (expensive) garment. Wait. Finally, I was reimbursed. I WILL NEVER SHOP THERE AGAIN. If you buy something, consider it a final sale unless you wish to go through misery for a couple of weeks of persistence until the method is determined. Agony.