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Diana T.

Contributor Level

Total Points
80

1 Review by Diana

  • SpiritHalloween

10/22/19

I spend over $100 at the store on Friday, October 18th. I believe I should have been informed that all my items would no longer be eligible for return. The $20 tutu I got was the wrong color pink for the outfit and the store or the online store does not offer the correct color pink. I wanted to return it today, Tuesday October 22nd and found out that I could only have a store credit. I asked it the credit would be good until next year and I was told "NO" Well I have everything I need and you do not offer what I needed to exchange. The tutu was not even tried on, it is still on the original hanger and has the tag still on it. How horrible is that when you can't get what you need. BUYER BEWARE!. I understand others have tried to return ripped costumes because they did not check the bag before purchase, but they are now stuck with a costume they can not wear and I am stuck with a tutu that I don't need. AGAIN, BEWARE!

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