Bought a range, including service to install and take away old range. The stove was damaged, size was not as advertised (larger than stated on site). Service took out old stove and Left the new one in the middle of the kitchen for me to deal with. They took picture of the damage, said they would send to AJ Madison, and instructed me get a contractor to make the hole in the countertop bigger to install, and to contact AJ Madison for a refund. I did as instructed, paying a contractor to enlarge countertop and install. However, when I called AJ Madison for an adjustment, the most they would offer was $100, on a $1400 range. This would be approved if I would dis-install and take a picture of the serial number on the back of the stove. Would not recommend buying from these guys under any circumstances.