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Diana A.

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1 Review by Diana

Gap

  • Gap

“A bra instead of a kid's pajama”
8/8/22

I was always happy with Gap clothes and their shipping policy, but this time my experience was disappointing. I ordered ten items for my kids, and even chosen ' not urgent' option for the delivery to give them time to do my order properly. But instead of kid's pajama, I received somebody else's bra!
And after talking to a customer service representative I learned that I need to pay one more time for my missing item! And only after they receive this bra, they will return my money. No trust at all, and so much effort to fix Gap's mistake...

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