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David H.

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1 Review by David

Hastings Direct

  • Hastings Direct

“Bunch of crooks”
10/8/23

Set up a new insurance policy and then changed my mind and cancelled it a few hours later as I decided to stay with my current provider.

I was told in the phone by Hastings Direct that they would refund my payment in 5 working days.

I've now received a letter saying that they are actually not going to do that and instead will hold the money for about 3 weeks till the policy was supposed to start and then send the money 5 days after that.

Totally unhelpful on the phone.

Avoid these bunch of crooks!

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