Dhara D.

We wanted to book FLT from TRV to BOM, GOIBIBO gave suggestion as per lowest fare for 2 different airlines & suggested us to book same, with 2 hrs gap TRV to BLR & BLR to BOM with 2 different carriers. Unfortunately the 1st Leg FLT got delayed by 1 Hour, Hence at BLR airport 2nd leg airline operations closed the flt hence they could not check in us. We tried convincing both airlines for the next available flt but they asked us to contact GOIBIBO for the same, so we did same@ 1AM@ BLR airport GOIBIBO just raised their hand & informed we cannot do anything as you booked two different airlines, (but payment for both airlines GOIBIO took together) & suggested us that book tickets till Pune as for Mumbai all FLTS are full & asked to Pay ******* which was almost same AMT what we paid from TRV to BOM, there was no initiative or any assistance from GOIBIBO side, by grace of GOD and really helpful staff of 1st LEG Airline they helped to get tickets as HALF the quote given by GOIBIBO to Pune. Our 4 to 6 HRS journey became almost 12 HRS Thanks to GOIBIBO Suggestions and money making strategy. They are just not bothered fro Passenger's inconvenience, loos of time or money, even if they are travelling with kid. Totally inhuman behaviour.

NEVER BOOK TCIKETS WTH GO IBIBO
BOOKING NO REF
TRV -BOM --GOMUPKG*******143