devan j.

I decided to download the wix app to track sales on my website, it seem so easy to see full orders, including what the customer ordered and their address. Wix app showed several orders which i shipped out in a 2-3 day time span. All customers received their orders. Congrats to me! I go check my payout status a few days later on the website and noticed multiple payments have failed ( the app shows all customers have paid) wtf! I've sent people orders that have not paid, i've lost so much at this point ad contacting support is a dead end. They're actually agreeing the payments failed but not acknowledging that they show the items say paid on the site and accepting the fact that i sent the orders out. They need to be held responsible. Like this is the worst experience ever as a first time business owner to be losing money and products.