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I've spent over 3 months trying to explain how I was sent wrong parts because of their extremely poorly labeled website. They refused to accept their parts were mislabeled and misleading. Furthermore they completely ignore my messages AND the parts I sent back for refund they just kept. No email. No word it was recieved. Nothing. Pretty sure they blocked my email too. I lost over $200.
Horrendous. Despicable. NEVER AGAIN! The worst Autoparts store I've ever had the displeasure of going through.
Rock Auto is the way to go.
Tip for consumers:
Customer support is a waste of time. If your ever in my situation, just sell or junk the parts, don't even attempt to send them back because they won't give you a shipping code. And if they do there is still no guarantee they will do the right thing and pay you once the parts are returned.
Products used:
Brake kit
Devan H.'s review of AutoPartsWAY.ca earned a Very Helpful vote
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