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Be careful when dealing with Banggood as they are quiet happy to supply you with there goods. The trouble is if you want to return your goods for any reason they find every way to avoid a refund. Trying to email gets you a smoke screen and they ask stupid questions, in the end you give up. Be wary
Des R.'s review of Banggood earned 8 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Des R,
We apologize for leaving an unhappy shopping experience at banggood. We set a return policy for every possible situation.If you want to return the unsatisfactory product, customers will be required to cover shipping cost both ways.If the return is a result of our error, we will pay the shipping cost. But we are suggest that if the price is below $30, you'd better keep it because the internet shipping fee is high and we will make some compensation for you. Could you please tell us your order number or email address, we will check the details and give you a reasonable solution within 48h.
Banggood always welcome suggestion and criticism, we will try our best to improve our service.
Best regards,
Banggood Team
Dear Des R,
We apologize for leaving an unhappy shopping experience at banggood. We set a return policy for every possible situation.If you want to return the unsatisfactory product, customers will be required to cover shipping cost both ways.If the return is a result of our error, we will pay the shipping cost. But we are suggest that if the price is below $30, you'd better keep it because the international shipping fee is high and we will make some compensation for you. Could you please tell us your order number or email address, we will check the details and give you a reasonable solution within 48h.
Banggood always welcome suggestion and criticism, we will try our best to improve our service.
Best regards,
Banggood Team