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They are a scam! Booked a hotel and never received any confirmation or reminder. They had no record of my booking and then I was charged for the hotel when I didnt show because I booked with another company. The customer service was awful... 5 hours on the phone and the best they could do was apologize. I will NEVER use Hotwire or Expedia (There are several of these online booking sites that are owned by Expedia) again!
Derrece Y.'s review of Hotwire earned a Very Helpful vote
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