I am very sorry for what happened. It was unacceptable and will never happen again. We do our best to train each of our representatives on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Please contact customer support via live chat for any further concerns you might have – our customer service agents are always very happy to help.
I am very sorry for what happened. It was unacceptable and will never happen again. We do our best to train each of our representatives on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Please contact customer support via live chat for any further concerns you might have – our customer service agents are always very happy to help.