I paid for the full service, thank you letter and cover letter. They said if there were issues or any changes I wanted they would be there to take care of it. Turns out not so much. The Resume was worse then my current. Was so generic it was obvious that the writer hadn't written anything but simply cut and paste items from my current resume into a cover letter and resume he gives everyone. So much he actually forgot to cut an paste part of my information and left the last persons. Realistically Word has a free program built in that can do this. For 600 dollars this should be tailored to me. Save your money.