I recently made the grave error of ordering goods from Bang Good The goods I received were seriously substandard and not worth the envelope they were sent to me in. They do not enclose return instructions so I contacted them on their chatline and by email. They have been nothing but obstructive and rude and have, at no time offered me a way to return the goods. The world needs to know what this organisation is like so that other don't suffer at the hands of their operatives. They are truly appalling, don't buy from them!