We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Derek C.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since June 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    70

Review Distribution

1 Review by Derek

6/7/19
SHOULD BE NO STARS". Absolutely disgusting company. Says UK company but from China. Said returns are available, then we are refused, as said dress made to measure. But we picked from drop bar for size. Gave no measurements, so how can be made to measure. £129 for something totally different from picture. Now have a very upset teenager with a no dress for her prom. Shame on you Millybridal.
millyh
Milly H. – Milly Bridal UK Rep
Hi Derek,
Thanks for your feedback. We are sorry for making you unhappy.

Firstly, We are the UK based but most of the dresses will be shipped from Hong Kong where we own a factory. For the quality, most of the dresses listed on MillyBridal are designed and photographed by ourselves. What you see is what you gonna get. We are confident in our dress similarity. And you also can check our real photos: http://uk.millybridal.org/style-gallery/all/

Secondly, For the return, because all of our dresses are made to order, please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged, It is also listed on our return policy: http://uk.millybridal.org/help/returns.html

Pls, feel free to contact us if you have any questions. Our email address is service@millybridal.org. We are always here to help.
May you have a good day and keep in touch.

Kindest Regards,
MillyBridal Customer Care

Derek Has Earned 2 Votes

Derek C.'s review of Milly Bridal UK earned 2 Very Helpful votes

Derek hasn’t received any thanks yous.

Derek doesn’t have any fans yet.

Derek isn’t following anybody yet.

Similar Reviewers on Sitejabber

ls289
5/29/19

I ordered the Sheath/Column Scoop Neck Sequined Short Sleeve Backless Bridesmaid Dress in a...

trishat13
5/15/19

This is an overseas company, not based in UK so they don't abide by UK purchasing laws. Quality...