Denny L.

I ordered an Ascent 8 x 16 Greenhouse which should be been able to be assemble in three days and two months later it is assembled with some damaged parts. After discovering my shipment was damaged, I phone Work of Greenhouses. The sales rep told me to send a list of damaged parts which I did. He turned my over to Grandio Greenhouses, who manufactures the greenhouses and i have NOT heard from him since. After receiving more damaged parts and MANY missing parts, I have assembled the greenhouse but not with quality pieces, even shipped panels and replacement aluminum pieces were dented and scratched. If I had waited for every piece to be acceptable, I'd be waiting until next spring. The representative from Grandio was helpful but not happy with me. If I were doing this over again, I would not order from either. UPS may be partially responsible for damages but VERY POOR packaging was the main reason. The greenhouse looks nice if you don't look carefully at the scratches and dents. I'd never pay that much or a greenhouse from these people again! If I could have returned it and gotten a full refund I would have!