Dennis S.

Andersen windows are really nice, IMO some of the nicest replacement windows on the market. We like the "composite material a lot more than the vinyl windows the other manufacturers use. The design and features are first class.

Unfortunately the installation by Renewal by Andersen in Torrance, CA does not match the windows. We never even seen the "Project Manager" Rudy during or after the installation. The installers are bunch of amateurs. They are either not trained properly in the installation of Andersen Windows or they just don't care about doing a good job and are not held accountable for the work they do. The miters on the corners are the worst I have ever seen. After the fact I discovered they had not installed a part that would have rectified the issue with the miters and I probably wouldn't be writing this review.

And forget about customer service. They sent out a person (Micheal) when I complained about the installation, I show him my complaints, then I never heard from him again… or anyone else.

I recommend that you DO NOT buy windows from Renewal by Andersen in Torrance. I can not attest to how bad other Andersen sub-contractors are but if they are anything like these jokers, buy elsewhere.

DO NOT buy windows from Renewal by Andersen in Torrance. They do not stand behind their product or promises.