Dennis S.

The flight itself was fine. The online booking and subsequent phone calls were a gong show. Flair managed to find so many ways to screw things up. The website said "print your boarding pass" but it would not print. The phone call to rectify this only created more problems. The website insisted on creating the same baggage allotment for the both of us and the subsequent phone call to Flair ended up giving my wife less baggage for the return trip than the outgoing trip. During one phone call, the agent could not understand this and he hung up in my face. Many other problems too numerous to mention.