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I purchased a fruit of the month club for 3 months for my wife for Christmas. This is my first experience with Amazing Clubs. On the last shipment there was a problem so I called to ask for help. I was met with the most unprofessional, rude person named Darren. I then asked to speak to a manager and he refused to connect me with one. I couldn't even get to my issue, so I guess it is my loss but I will never deal with Amazing Clubs again. So their guarantee is worthless. They should also change their name. Very disappointing!
Dennis M. Lynch
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Order (3) month beer of the month 1 first came late 2 month never came- was told due to bad...
I'm a quite disappointed. I bought three months of Amazing clubs for one of my sons as a...
Thanks for the opportunity to respond to your review.
Like all online retailers - especially retailers of highly perishable products - we have a deadline for reporting damaged or spoiled deliveries. At Amazing Clubs we request that our customers report any damages by the 15th day of the month following their scheduled delivery. That means our customers usually have about 20 days to report any damages. This information is included in our terms and conditions that you agreed to when placing your order, was on the gift announcement you ordered for your husband, was included in each of your previous shipments, and is on more than 40 different pages of our website. We apologize if you somehow missed it.
Despite this deadline, you contacted us after this deadline and we were unable to help you.
We're sorry we were unable to assist you and we wish you luck in finding another company that can better meet your needs.