Dennis K.

I subscribed to My Heritage at a special price of $75 for the "Complete" subscription in February 2020. There were certain features of this site that I did like but others that were not useful to me, given the point of my genealogy research. I recently received an email notification that my subscription would automatically renew at a price of $299. There is nowhere on their site, that I can find, that shows the various subscription levels and their costs. There is nowhere on their site where I can view or change my method of payment, or to remove the automatic renewal feature. I tried to contact customer support at the number provided on their site but gave up after being placed on hold for over 30 minutes. My only alternative is to cancel my subscription, which they do allow for online, just before they plan to renew my subscription.