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I could say, that you can follow up with me quite fast enough, and that is cool. But, the big problem is, the problem and the solution that you gave me is never work. U said to check my email after 48 hours for my refund. I waited 20 times longer that that hours, but still i haven't receive any refund. Yes its small, that is almost nothing. But how could we trust you for much bigger amount if you cant even handle a small amount? I gave up with lazada already, i wont do anymore complain to the live chat, i wont be waiting for the "email" that u said already processed (yeah right) anymore, or the voucher that you told me to check my email again and again and again. I know how to check my own email. Please don't call me again. I'm sick of your bull$#*!. You guys only know how to take money, but doesn't know how to return it.
I'm so much satisfied with lazada before, but now i feel very disappointed with them. I buy a tripod which is broken when i receive it, and i send them the video about the defect, and lazada agree to refund. After 3 weeks of the approval of my refund, i keep contacting the cs from livechat to ask about my refund status. They always said the refund voucher already send to my email (which obviously i didnt received it - thats why i ask again and again) and i think my email is maybe unsubscribe from lazada, so i change the email, contacting the cs again to resend to my new email, and the cs agree to do so, but after almost 5 days of waiting, i still haven't received anything. Its not much, 500+ peso, but the service is so terrible. How hard it is to process 1 working email that will be delivered in my mailbox? Do lazada even have voucher for refund? My order number is *******242). I will not ask again to lazada, because it make me look like a begger. But i will tell all my relative that lazada can't even handle a small amount of refund, how can we trust lazada for a bigger amount? Never buy from lazada again.
Dennes D.'s review of Lazada earned 3 Very Helpful votes
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What the buyer purchases at Lazada when buying Kingston Technologies Product is the Trust in...
Hello, Dennes. Thank you for taking our call. We are glad to help you with your concern. Rest assured that we'll resolve your issue in no time. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page@ http://bit.ly/2F2n6PH. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube, and Google+. Good day!