I ordered sandals at the beginning of June and still have not received them. When I tried to track the order it shows my order left Laos in July, but they will not track after that. I have emailed the company twice but just get a generic response that they are behind on orders. I too receive a gray plastic envelope from the Philippines a few weeks ago and thought it was empty, but then saw a tiny silver star that had fallen out on the counter. No paperwork or explanation and I didn't know until reading these reviews that it was linked to my order. We need to put them out of business so they cannot scam others. Does anyone know how?