I purchased an item through blue dog ink for a customer of my small business. After charging my card they never sent a tracking link and did not respond to my many email inquiries. About a week later I called and they said it would go out 2 days later. Only 2 days later it still did not go out. I could not get anyone on the phone and they have not responded to my emails, again. If they don't respond tomorrow I will dispute the charge but regardless, they have wasted my time and made my business look bad to our customer because we could have purchased the item elsewhere. I will never use this organization again personally or professionally.