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Denise L.

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1 Review by Denise

Zazzle

  • Zazzle

“EXPECTED DELIVERY DATES NOT ACCURATE!”
12/22/16

Placed an order on 12/8/16 with expected delivery of Dec 16 - 21. As of 12/22/16 the order was still in processing. Called customer service twice, with wait times over 40 minutes each time. The second call was to cancel the order. I will now order from Amazon. The item will not be personalized or arrive before Christmas, but I have more faith the the estimated Amazon delivery dates. Zazzle cannot keep up with their production requests. You would think after being in business 17 years, they would have figured this out by now. I'll be looking for a new custom shop for next year.

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Zazzle S. – Zazzle Rep

Hello Denise,

I am so sorry to hear about the overall experience with us. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. If you can please private message us your order id number or e-mail, we can look further into the matter.

I look forward to assisting you further!

Thank you,
Christine

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