You can see on LightintheBox that there are many beautiful dresses. Quality is good. Be very careful: LightintheBox considers ALL dresses to be 'custom fit' even if you just pick a size on their drop-down menu, so it is not returnable. If it fits, and the color is what you envisioned, you will be very happy with the purchase.
This is Customer Service Supervisor from Lightinthebox. I regret to hear about your problem.
Please be noted that after you placed this order, we asked our supplier to tailor a NEW dress for you specially. This was why your dress was considered as a Made-To-Measure. We state this information on the product page, which you might not notice it before.
And as for the color problem you mentioned, please note that the settings of your computer screen may alter the color of the pictures shown on LightInTheBox.com. Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or misshipped. We appreciate your understanding.
But I truly value you as our customer and do really want to help. So I had conducted new Ticket ID =24185154 in our ticket center and provide new Special solutions for your consideration. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.