I started a free trial for Rocket Lawyer, thinking about starting a pop up bbq business and wanted to look at customer contracts. Free trial was for 7 days I believe and I forgot about the trial, well I looked into my account there is a charge. And even I contacted rockets customer service to cancel. They won't credit it back I never used the service in the first place. No email to advise of trial ending either. So be careful of this company, they could have sent an email. At least. My guess is this is how they make their bust money from people who simple are living life and forget about their memberships and they don't use the service. Free money for rocket lawyer!
Hello Denise,
We're sorry to hear about this matter. Please respond to our private message so we can get your account information to get this resolved. We hope to hear back from you soon!