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Denise G.

Contributor Level

Total Points
80

1 Review by Denise

  • Panera Bread

8/31/20

I wish I could rate less than 1 star - pathetic!

2nd time - order was missing items (What's with the Somerset NJ store?). Poor delivery guy went back to recover missing items... he came back - we gave a tip in addition to the delivery charge — we get the whole support needed for restaurants during COVID. He said, "I'll add a free desert for you inconvenience". Well, they charged $3.99 for the supposed free desert. Fred (the alleged manager) gave me the customer service number. I'm still on hold 25 mins later. Bottom line: 1/2 turkey sandwich, medium tea and Cinnabon costed over $18 - NEVER AGAIN COVID THIEVES. If $3.99 is all it takes for your greedy company to exhibit poor customer service and think it's ok, keep the $$$.

NEVER AGAIN! Let that sink in, because we loyally ordered 5-6 times a month.

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