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Dena L.

Contributor Level

Total Points
84

1 Review by Dena

  • RoseWholesale

3/24/17

I ordered clothes for my elderly disabled mom. When I tried to use the tracking number they gave me it tells me there is an error. When I called the phone number listed it says the phone is disconnected... really concerned because they charged my mom for the clothes but who runs a business in such a manner as this?

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CustomerService R. – RoseWholesale Rep

Dear Dena L,

We at Rosewholesale can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.

We have received your payment on date Mar 15th and shipped out on Mar 15.
You can track on http://webtrack.dhlglobalmail.com/ for the shipping status.

For more details, we have sent you message via the ticket.
Please kindly reply to us and we will offer you a solution that will meet your satisfaction.

Rosewholesale Customer Service Center

Dena Has Earned 4 Votes

Dena L.'s review of RoseWholesale earned 4 Very Helpful votes

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