DeMorio W.

2 weeks later I get a call and email from someone name Mathew who works for sony that tells me he heard the racist remarks that were said to me and what made me send him a vulgar language message but the ban would not be lifted. He didnt care about me as a customer and with all the black killings going on it bothered me when spongey_seaman21 said what he said about black people. He then sent me a messages taunting me because he reported me and knew they would ban me. So I sent to sony and he replied nice i only got a warning. Sony supported his racist remarks but banned me for my vulgar comment. So the racist remarks got him a warning but my vulgar language got me banned. He said F all black ppl at least he can be something in this country and sony said they heard that but suspended my account for 30 days. Even after I calmed down and tried to reason with the racist guy. Playstation did not care after looking at the entire convo and using common sense. The said he plays pc and they can do what they want on playstation messages. Im very disappointed in sony because I've been a customer over 20 years... Very disappointed