Demetrius W.

I've spent numerous dollars with straight talk. Only to be disrespected to the point of no return with customer service/support. I've literally spent the last 4 days (all day) trying to get my phone activated & have spoke with at least 15-20 different ppl! (Unless they're giving fake names) only to be hung up on mid conversation. Or during being transferred to a higher up supposedly "management" so they say. It honestly feels like a joke is being played & they are all in on it together. It got to the point of me giving a different first name, because as soon as I say my name or number they hang the phone up. Or don't take my call seriously. Kept walking me through the same steps for 4 freaking days! And my phone is still not activated. It's time for a new service. With a base who cares and value their customers.