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Della A.

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1 Review by Della

DressLily

  • DressLily

“Accommodating”
8/9/16

I ordered a Mandala beach towel from DressLily about 3 weeks ago. From the picture and description, I was expecting a beautiful beach towel. When my product arrived, it wasn't quite what I expected but the company was diligent in responding to my concerns and willing to provide me a refund for the product. Thanks DressLily, I appreciate the good customer service!

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CustomerService R. – DressLily Rep

Dear Della A,

Let us start by extending our appreciation for informing us of this issue.
Please rest assured the item is checked before it is shipped out.
And we noticed that the shipping time is normal.
For your issue, we have offered the solution in the email, could please check and reply to us?
We very much regret that the inconvenience has occurred.

Yours sincerely
Dresslily Customer Service

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