I have seen a lot of beautiful clothes advertised on FaceBook and my husband advised me to check the reviews on the stores before we actually try and purchase the clothes I like. After much deliberation, we decided to order from SammyDress because they have a pretty impressive ratings and comments by most people who have actually ordered from them. I am just concerned about a possible delay in the shipment or about not receiving the items at all, but I give it the benefit of the doubt. Today is the 15th day of the timeframe mentioned in the email from SammyDress:
Hello, my friend
Thank you for choosing us!
We have shipped out your order M************** today. Your tracking number is LM*******CN. Your shipment is delivered by E post(SU). The package should normally take 7-15 business days for normal country to arrive (approximately). However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
Note: Please be patient if the carrier not update the tracking data in real time.
I am not sure if anyone from SammyDress will get to read my review but I will be more than happy to give you a perfect 5 rating in all categories once I receive my order in good condition and when they look exactly how they are advertised.
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UPDATE as of Tuesday, November 21,2016
I am so happy that I finally received the 2 items I ordered from SammyDress:
(1) Raglan Sleeve Happy Letters Printed T-Shirt and
(2) Loose Fit Lacework Splicing Blouse
They confirmed the shipment last October 24,2016, with the advice that the package normally arrives within 7-15 business days. They did say that it was an estimate, and I realize that as the retailer, they've done their part in shipping my order. Having thought it over, I also realize that indeed, the actual delivery date is dependent on the courier.
It took 21 business days before I received my order. Despite the delay, I am pleased to receive the items because it was worth the wait-- they look exactly as advertised, quite a good fit and quality material. Even my husband complimented me for looking great in the SammyDress clothes.
What's more, their customer service consistently updated me with the status of my order especially after I posted my initial review. Indeed, they prove to be responsive to my issue as their customer and they did their best to resolve the problem. Hats off to SammyDress and I am speaking from my personal experience.
Dear Delia,
Thank you for your comment.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm.
We have reviewed your complaint and sent you a solution via our Support Center. Please reply to us there.
We hope to hear from you soon,
Sammydress Customer Service
http://www.sammydress.com/