Thumbnail of user deliam5

Delia M.

Contributor Level

Total Points
265

About Me

a licensed professional teacher who works in telecommunications

How I Can Help

I like cooking, shopping for clothes for myself and for people I care for.

Interests

cooking, teaching, shopping, talking to people, customer service

2 Reviews by Delia

  • Sephora CA

11/25/16

My first order from sephora.ca was in April 2016. I bought the eyeshadow set called NAKED Urban Decay, and the micro. Mini beautyblender sponge. I was so happy to receive the goods in just 2 days, and FREE SHIPPING because my order was over $50. What's more, I got 3 free samples of their other products.
Just yesterday, Nov. 21, I ordered the following:
(1) BAREPRO Performance Wear Powder Foundation-Warm Natural 12 and
(1) Verb Hydrating Mask.
I received a confirmation of delivery date in 2 days, so I am excited to receive the products and again, with 3 FREE SAMPLES, one of which is the micro. Mini beauty blender sponge which my daughter likes! I can see myself ordering more from sephora.ca. I like their website, it's very user-friendly. I also earn points that I can exchange for their products. SIMPLY MARVELOUS! As of this typing, the shipment finally arrived, and as expected, Sephora delivered their promise of quality products and freebies they commit to give. HAPPY!

Tip for consumers:
For best deal, try your best to reach at least $50 purchase to take advantage of FREE SHIPPING, plus, you get 3 FREE sample products :)

Service
Value
Shipping
Quality
  • Sammy Dress

11/8/16

I have seen a lot of beautiful clothes advertised on FaceBook and my husband advised me to check the reviews on the stores before we actually try and purchase the clothes I like. After much deliberation, we decided to order from SammyDress because they have a pretty impressive ratings and comments by most people who have actually ordered from them. I am just concerned about a possible delay in the shipment or about not receiving the items at all, but I give it the benefit of the doubt. Today is the 15th day of the timeframe mentioned in the email from SammyDress:
Hello, my friend

Thank you for choosing us!

We have shipped out your order M************** today. Your tracking number is LM*******CN. Your shipment is delivered by E post(SU). The package should normally take 7-15 business days for normal country to arrive (approximately). However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.

Note: Please be patient if the carrier not update the tracking data in real time.

I am not sure if anyone from SammyDress will get to read my review but I will be more than happy to give you a perfect 5 rating in all categories once I receive my order in good condition and when they look exactly how they are advertised.

- - - - - o 0 o - - - - -
UPDATE as of Tuesday, November 21,2016
I am so happy that I finally received the 2 items I ordered from SammyDress:
(1) Raglan Sleeve Happy Letters Printed T-Shirt and
(2) Loose Fit Lacework Splicing Blouse
They confirmed the shipment last October 24,2016, with the advice that the package normally arrives within 7-15 business days. They did say that it was an estimate, and I realize that as the retailer, they've done their part in shipping my order. Having thought it over, I also realize that indeed, the actual delivery date is dependent on the courier.

It took 21 business days before I received my order. Despite the delay, I am pleased to receive the items because it was worth the wait-- they look exactly as advertised, quite a good fit and quality material. Even my husband complimented me for looking great in the SammyDress clothes.

What's more, their customer service consistently updated me with the status of my order especially after I posted my initial review. Indeed, they prove to be responsive to my issue as their customer and they did their best to resolve the problem. Hats off to SammyDress and I am speaking from my personal experience.

Tip for consumers:
PATIENCE IS A VIRTUE. It's worth the wait.
While the package normally arrives within 7-15 BUSINESS days, SammyDress did say that it was an estimate. I realize that as the retailer, they've done their part in shipping my order. Having thought it over, I also realize that indeed, the actual delivery date is dependent on the courier.

Service
Value
Shipping
Quality
Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Delia,
Thank you for your comment.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm.
We have reviewed your complaint and sent you a solution via our Support Center. Please reply to us there.
We hope to hear from you soon,
Sammydress Customer Service
http://www.sammydress.com/

Delia Has Earned 5 Votes

Delia M.'s review of Sammy Dress earned 5 Very Helpful votes

Delia hasn’t received any thanks yous.

Delia doesn’t have any fans yet.

Delia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user wdestang
3/9/24

I visited Sephora Heartland Town Centre on March 7,2024. Beauty consultant Maher demonstrated...

Thumbnail of user victoriar244
7/11/20

Sephora is the place where I buy all my skincare products and I am really happy with it. Shipping...