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We booked a ticket from South africa to Denmark. We changed the flight date then they canceled the ticket. Call centre extremely unhelpful and told us they can't book a new ticket until the investigation as to why they canceled it is complete. This means that I loose thousands as they canceled the ticket instead of changing it but won't give me a new ticket until they investigation. Why should I wait because they can't do their job? Useless. I would not fly this airline even if they gave me a free tickets for 10 years!
Products used:
Airline / Flights
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