Deep Y.

You think you've booked somewhere then you haven't. You think you've adjusted your own rates, then it turns out someone at the company has made a mistake and so you haven't. There's something seriously wrong with this company: they have a lot of incompetent people and aspects to their system, such as their website and their way of booking. Or just changing the rate. Be very very wary. I'm now going to advertise elsewhere and when it comes to finding houses I avoid them entirely - they just waste too much time.