Dee H.

I purchased a £50 iPod 17 May 2019 as a gift and paid cash.

I was not informed of the returns policy i. E. cex do not want to return your money if the goods are returned!

Less than a day later I returned the item, only to be told I would receive a voucher and not my hard earned cash.

Ridiculous! If I purchased the iPod online according to the website, a full refund would be given (In the method of how you paid).

Talk about a greedy company who are forcing you to spend your money with them.

I will never shop with cex again!