This is so sad because I love buying their items in store when I visit Cali. I went on a whim to buy online since I had good luck in person, I ordered a dress, so I thought, because it was in the DRESSES section. But no, it was a top. Sure blame me for not reading top, but who pays detail to a dress name? Not me. I was excited to wear it out tonight and to my dismay it was a package the size of my palm with something that looked like string. The top was horrible when i tried to just make it work because of seeing the shipping cost to send it back. My boobs were spilling out because there was a huge gab between the fabric and my boobs. Contacted customer service, she said she didn't see it in the dresses section, screenshot and sent it to her and she said okay, but you didn't read the description. Um... i'm shopping for dresses not reading why I need it. Had to still pay for the stupid label. Never again.