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The products are usually discounted a small percentage and they have sales. They are very prompt to answer questions and are extremely responsive to suggestions. I know because I made one and they did something about the minor complaint immediately. It is the only place I shop unless they don't carry a particular item I want.
Tip for consumers:
Shipping may be 5-10 days, depending on how busy the shop is or whether people are out sick. Also, the US Mail has its issues these days of slow and delays with deliveries.
Products used:
I have bought fabric, patterns, threads, and various cross-stitch accessories. Their shipping is a flat rate, which is more than fair.
Dee B.'s review of 123Stitch.com earned a Very Helpful vote
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