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Dee B.

Contributor Level

Total Points
278

2 Reviews by Dee

  • Zala

6/24/21

Their hair extensions are the worst ever. Their customer service is non existent. I spent over $340 on that cheap disgusting hair (or so they call it). I spent over $800 installing and uniting pithing 4 weeks only. I tried two bundles each time. I couldn't believe all four were nothing but garbage. The amount of shedding was/is absurd, from day one (I am still wearing the last two). Cant wait to get real hair and take that junk off. I bought Jet Black, the color starting bleeding (a little is normal of course), but I am talking about 4 washes laster it is still bleeding (water is literally blackish grey), ruined my cloths, bathrobe, towels, and tiles. The hair clogged my shower and I had to get a plumber and guess what he found the cause to be? Globes of that Nasty hair they call hair. Purchasing from them cost me so much money... They refused to replace the hair, they refused to refund it. See what happens each time I brush my hair (picture attached) DO NOT PURCHASE FROM THESE THIEVES! DO NOT WASTE YOUR MONEY!

Tip for consumers:
DO NOT WASTE YOUR MONEY ON THEIR DAMAGED PRODUCTS!!

Products used:
Their products is garbage

Service
Value
Shipping
Returns
Quality
  • CelluAid

11/11/19

I think it is obvious that this site is nothing but a scam! You are not able to write a review (there is no option to do so anywhere), which leads me to believe that all the amazing reviews on their website are FAKE! There is NO option whatsoever on their website to write a review, or anywhere else for that matter. There is no phone number for customer service! You're offered to chat on their website with one of their agents, however, this is what you will get:
1- We are away and will return on Monday
2- We will return in 3 hours
3- We are away, leave a message and we will get back to you
NO ONE ever does

It has been over two months that I've trying to contact their customer service and no-one has gotten back to me as of yet

Last but not let, their products does NOT work at all. Again, all the positive reviews are most likely fake. Again, even after making a purchase, you are not given an option to review the product

Dee Has Earned 18 Votes

Dee B.'s review of Zala earned a Very Helpful vote

Dee B.'s review of CelluAid earned 17 Very Helpful votes

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Kiaya K. reviewed Zala
12/12/23

Zala use to be very good (3 or 4 years ago) up until recent years they've gone downhill. The...

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Vdsalz S. reviewed Zala
10/9/23

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