DeCendre T.

I purchased a Pali Cristallo crib set in November of 2015. The wait time said 4 weeks. No one ever contacted me to let me know that my order would be late. When you spend almost $3000 in furniture, the company should be responsive. I contacted PoshTots 4 times and each time was told that the items would be shipping soon or within 2 weeks. With my baby's due date approaching quickly, I did a dispute with my credit card company. Behold, I finally got a shipping notice the next day! It took about 2 weeks from the shipping notice email, but the furniture came. The changing table is missing however. Once again, NOBODY from PoshTots contacted me and they marked my order as closed. My husband called and they told him that the changing table is on back order. It sure would have been nice to know this. Now I am wondering if this is a lie. Will I need to open another dispute with my credit card company to get the table or a credit? This is ridiculous and no pregnant woman should have to deal with such poor customer service. The crib set is absolutely beautiful but definitely not worth the hassle. I will never purchase another item from PoshTots. And, I suggest that you don't purchase from them either.