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Purchase an item the end of November received it like December 4th or 5th use the item twice and was broken. The return policy is crazy no customer service support whatsoever! I am assuming the item didn't work to begin with and somehow the seller didn't care to be honest. I feel like mercari puts a real damper on guaranteeing a purchase and not allowing more time to get a refund. I will never purchase to m e r c a r i e again!
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